We take pride in our Herblif Nutrition products and want you to be happy using them. All of our products carry a 30-day return policy. If you are not satisfied with your product, you can return it for a refund within 30 days of purchase, provided it is unused, undamaged, and in its original packaging for some circumstances. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information. Products purchased from an unauthorized retailer are not covered by our policy.
If you do not initiate your return within thirty days, and if we do not receive your returned products within thirty days, we will not accept your return. We reserve the right to decide whether the item is qualified for a refund.
Refunds will be returned to the original form of payment. For exchanges, return your product for a refund and place a new order on HERBLIF.com for the correct item.
All original and return shipping costs are non-refundable.
To initiate a return, contact our customer support team at: firstname.lastname@example.org. In your email, include: (1) your name, (2) phone number, (3) Order ID, (4) product you wish to return, (5) proof of purchase, and (6) a brief summary of your reason for return. If we accept your request, we ask you to ship your item to our warehouse. We recommend that you ship your returned products using a trackable shipping method and purchase shipping insurance, and ensure your return is timely received to meet the timing requirements for returns.
We reserve the right to limit returns, and to track returns initiated from the same name, email address, billing address, mailing address, or IP address. In the event we believe that a customer or potential customer has been or is likely to take advantage of our return policy, or otherwise purchase products for reasons other than personal use, we reserve the right to deny sales or returns to any customer.
Billing Terms & Conditions
SELLER’S ACCEPTANCE OF BUYER’S PURCHASE ORDER ISEXPRESSLY MADE CONDITIONAL ON BUYER’S ACCEPTANCE OF THEFOLLOWING TERMS AND CONDITIONS OF SALE, WHICH ARE IN LIEUOF ANY ADDITIONAL OR DIFFERENT TERMS CONTAINED IN BUYER’SPURCHASE ORDER OR OTHER DOCUMENT OR COMMUNICATIONPERTAINING TO BUYER’S ORDER OR THE GOODS. BUYER’S ASSENTTO THE TERMS AND CONDITIONS CONTAINED IN THIS DOCUMENTSHALL BE CONCLUSIVELY PRESUMED FROM BUYER’S ACCEPTANCEOF ALL OR ANY PART OF THE GOODS OR FROM PAYMENT BY BUYERFOR ALL OR ANY PART OF THE GOODS. NONE OF THESE TERMS ANDCONDITIONS MAY BE ADDED TO, MODIFIED, SUPERCEDED OROTHERWISE ALTERED, EXCEPT BY A WRITTEN INSTRUMENT SIGNEDBY AN AUTHORIZED EXECUTIVE OF SELLER. FAILURE OF SELLER TOOBJECT TO ANY TERMS OR CONDITIONS WHICH MAY BE CONTAINEDIN ANY DOCUMENT OR FORM OF BUYER SHALL NOT BE CONSTRUEDAS A WAIVER OF THESE CONDITIONS, NOR AS AN ACCEPTANCE OFANY SUCH TERMS AND CONDITIONS.
2. Payment Terms:
We accept major credit cards upon checkout.
The quoted purchase price may be increased to the extent that Seller’s cost of theproduct sold hereunder may be increased as a result of (1) any agreements, codes,or legislative enactments made or enacted pursuant to federal, state of municipallegislation; and (2) increase in the cost of labor or raw materials. In addition topaying the quoted purchase price, Buyer is solely liable for any excises, levies ortaxes which Seller may be required to pay or collect, under any existing or futurelaw, upon or with respect to the sale, purchase, delivery, storage, processing, use,consumption or transportation of any of the goods covered hereby, and Buyeragrees to pay the amount thereof on the same terms as it shall pay the quotedpurchase price.
Seller warrants that the goods supplied under this invoice (the “Goods”) shallconform to the description stated on the reverse side hereof. THE FOREGOINGWARRANTY IS SELLER'S SOLE WARRANTY WITH RESPECT TO THESEGOODS. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AREHEREBY DISCLAIMED. SELLER'S LIABILITY FOR BREACH OFWARRANTY HEREUNDER IS LIMITED SOLELY TO THE REPLACEMENT OFTHE DEFECTIVE GOODS, WHICH SHALL BE RETURNED TO SELLER'S PLANT,TRANSPORTATION CHARGES PREPAID BY BUYER; AND THE FAILURE TOGIVE NOTICE OF A WARRANTY CLAIM WITHIN THIRTY (30) DAYS FROMDATE OF DELIVERY SHALL CONSTITUTE A WAIVER BY BORROWER OF ALLCLAIMS IN RESPECT TO SUCH GOODS. THE FOREGOING SHALL CONSTITUTETHE SOLE REMEDY OF BUYER AND THE SOLE LIABILITY OF SELLER UNDERTHIS WARRANTY.
5. LIMITATION OF LIABILITY:
SELLER'S LIABILITY TO BUYER, WHETHER IN CONTRACT, IN TORT, UNDERANY WARRANTY, IN NEGLIGENCE OR OTHERWISE, SHALL NOT EXCEED INANY CASE THE RETURN OF THE AMOUNT OF THE PURCHASE PRICE PAID BYBUYER AND UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FORSPECIAL, IN DIRECT OR CONSEQUENTIAL DAMAGES. THE PRICE STATED FORTHE GOODS IS CONSIDERATION FOR LIMITING SELLER'S LIABILITY. NOACTION, REGARDLESS OF FORM, ARISING OUT OF THE TRANSACTIONSUNDER THIS INVOICE MAY BE BROUGHT BY BUYER MORE THAN ONE (1)YEAR AFTER THE DATE OF THIS INVOICE. WITHOUT LIMITATION OF THEFOREGOING, IN NO EVENT WILL SELLER BE RESPONSIBLE OR LIABLE FOR (A)PENALTIES OR PENALTY CLAUSES OF ANY DESCRIPTION, OR (B)INDEMNIFICATION OF BUYER OR OTHERS FOR COSTS, DAMAGES OREXPENSES ARISING OUT OF OR RELATED TO THE GOODS.
Claims by Buyer for shortages or errors in delivery must be made within five (5)days after the delivery of the Goods. Goods are sold subject to the standardmanufacturing practices of Seller's suppliers. Goods purchased on the basis ofweight are subject to customary quantity variations recognized by practice in theindustry.
No Goods shall be returned for credit without first obtaining written consent froman executive officer of Seller.
Buyer shall assume all risk ofloss or damage upon delivery by Seller to the carrier at the point of shipment.Scheduled dates of delivery are determined from the date of Seller’s acceptance ofany order or orders placed by Buyer and are estimates of approximate dates ofdelivery, not a guaranty of a particular date of delivery. Seller shall not be liablefor any damages caused by failure or delay in shipping the goods described herein,if such failure or delay is due to any war, embargo, riot, fire, flood, accident, millcondition, strike or other labor difficulty, an act of Buyer, an act of God, an act ofa governmental authority, transportation shortage or failure, inability to obtainsufficient fuel, labor, materials or manufacturing facilities, or any other causebeyond the reasonable control of Seller.
9. Security Interest:
Shipments, deliveries and performance of work by Seller shall at all times besubject to the approval of and requirements of the credit department of Seller,including the requirement that Buyer pay part or all of the purchase price inadvance. Seller retains a purchase money security interest in all Goods not paidfor in full, notwithstanding that the goods have been delivered to Buyer, andBuyer hereby authorized Seller to execute and file financing statements describingthe Goods, and other document which may be requested by Seller to evidence itssecurity interest.
Orders accepted by Seller are subject to cancellation by Buyer only upon theexpress written consent of Seller. Upon such cancellation and consent, Seller shallcease work and hold for Buyer all completed and partially completed articles andwork in progress and Buyer shall pay Seller: for all work and materials that havebeen committed to and/or identified to Buyer’s order plus a cancellation charge asprescribed by Seller, in addition to a reasonable profit to Seller on the entirecontract.
In addition to the foregoing, Buyer agrees to save and hold Seller harmless fromany claims, demands, liabilities, costs, expenses or judgments arising in whole orin part, directly or indirectly, out of the negligence or lack of care by Buyer orBuyer’s customers, agents, employees or invitees involving the use of the goodssupplied by Seller. This indemnification shall include all costs, attorney’s fees andother expenses paid or incurred by or imposed upon Seller in connection with thedefense of any such claim.
12. Governing Law:
Any agreement arising out of this transaction shall be deemed to have been madein California. The parties agree that the validity,interpretation and performance of any agreement arising out of this transactionshall be governed by the laws of the State of California without regard to conflicts ofinterest laws. This shall be the sole andexclusive jurisdiction and venue for the purpose of adjudication of any rights andliabilities hereunder.
In the case of default or breach by Buyer in the performance of any or all of theprovisions of this agreement, Seller may cancel any outstanding order from Buyerand declare all obligations immediately due and payable, and shall in additionhave all remedies afforded by the Uniform Commercial Code as enacted inIllinois, and any other applicable law. Buyer shall in addition, be liable forSeller’s expenses incurred in exercising any remedies available to it, includingreasonable attorney’s fees and legal expenses. All unpaid obligations shall bearinterest at the contract rate provided under terms of payment above.
If Buyer requests deferral of deliveries, Seller’s agreement to deferdelivery shall not excuse Buyer from its obligation to pay for the goods at thesame times and in the same quantities as the original delivery schedule, includinginterest due pursuant to these terms and conditions. In addition to adhering to theoriginal payment schedule, Buyer shall pay such storage charges as Seller mayassess for storing the goods awaiting delivery. If Buyer requests deferral prior tocommencement of production, Seller may require progress payments inconnection with expenses for materials and services incurred by Seller inanticipation of production.